{ "error_code": "<string>", "error_message": "User tried to perform an invalid operation on a file without a risk score.", "error_details": { "field": "email_address" }}
Document Requests
Void Document Request
Cancel and permanently deactivate a document request.
{ "error_code": "<string>", "error_message": "User tried to perform an invalid operation on a file without a risk score.", "error_details": { "field": "email_address" }}
Permanently deactivate a document request. This action expires the request and voids the secure upload link provided to the recipient. Once voided, the recipient will no longer be able to access the upload page or upload any further files.
This endpoint requires the Document Requests feature to be enabled for your organisation. If you receive a 403 with request.organisations.module.not-enabled, contact your organisation admin to have it activated. Learn more.
The guest access token associated with the request is invalidated immediately upon deletion. This is useful for cancelling requests that are no longer needed or were sent to the wrong recipient in error.