A case acts as a container for documents that need to be analysed together. You can create a case with or without file placeholders.With file placeholders: Pre-define expected files and get upload URLs immediately.
Without file placeholders: Create case first, then add files later.
Important: Cases are designed for single-batch file uploads. Once you begin uploading files, the case locks to ensure complete analysis. Plan to upload all your files together.
Descriptive Labels: Use clear, descriptive case labels like claim numbers or policy numbers for easy identification.
Unique Labels (Case-Insensitive): Case labels must be unique per user regardless of letter casing. Creating a case with a label that only differs by case will return a 409 Conflict response.
File Planning: Pre-define expected files when possible to get upload URLs immediately.
Batch Operations: Create cases in advance for high-volume processing.