Create a new document request
Document Requests
Create Document Request
Create a document request and send an email invitation to collect files from an external party.
POST
Create a new document request
Create a new document request to collect files from an external party (guest). This endpoint creates the request record and automatically sends an email invitation with a secure, time-limited upload link.
This endpoint requires the Document Requests feature to be enabled for your organisation. If you receive a
403 with request.organisations.module.not-enabled, contact your organisation admin to have it activated. Learn more.Invitation Workflow
- Email Sent: An automated email is sent to the recipient containing a unique link.
- Guest Access: The recipient can click the link to upload documents directly to Veridox without needing an account.
- Automatic Association: All uploaded files are automatically associated with a case in your organisation.
Best Practices
- Clear Instructions: Use the
email_messagefield to provide context to your customers about why they are being asked to upload documents. - Expiration: Set reasonable expiration dates (e.g., 7-14 days) to maintain security while giving users enough time to gather their files.
- Follow-ups: Monitor the status of requests and use the Resend endpoint if a user hasn’t completed their upload before expiry.
Authorizations
Body
application/json
Required string length:
1 - 200Pattern:
^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z))$Pattern:
^(?!\.)(?!.*\.\.)([A-Za-z0-9_'+\-\.]*)[A-Za-z0-9_+-]@([A-Za-z0-9][A-Za-z0-9\-]*\.)+[A-Za-z]{2,}$Required range:
x <= 20Required string length:
1 - 200Required string length:
1 - 1000Response
Document request created successfully
Pattern:
^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-7[0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12})$Pattern:
^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-7[0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12})$Pattern:
^(?!\.)(?!.*\.\.)([A-Za-z0-9_'+\-\.]*)[A-Za-z0-9_+-]@([A-Za-z0-9][A-Za-z0-9\-]*\.)+[A-Za-z]{2,}$Available options:
pending, completed, expired Pattern:
^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z))$Required range:
-9007199254740991 <= x <= 9007199254740991Pattern:
^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z))$Pattern:
^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z))$