> ## Documentation Index
> Fetch the complete documentation index at: https://docs.veridox.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# User Registration
> Step-by-step guide to creating your account and accessing the API
This guide walks you through creating your Veridox account, from initial sign-up to generating your first API key.
## Account Creation Process
Veridox uses a secure multi-stage verification process to ensure only authorised users can access the platform:
1. **Sign Up** - Create your account with email verification
2. **Admin Approval** - Manual verification by Veridox administrators
3. **Login** - Access your dashboard
4. **Generate API Key** - Organisation owners can create API keys for integration
## Step 1: Create Your Account
Visit the Veridox sign-up page for your region and register with your details:
* **UK**: [uk.veridox.ai/signup](https://uk.veridox.ai/signup)
* **Canada**: [ca.veridox.ai/signup](https://ca.veridox.ai/signup)
1. Enter your email address
2. Choose a strong password
3. Provide your first and last name
4. Click **Sign Up**
After registration, you'll receive a verification email with a one-time passcode (OTP).
Check your spam folder if you don't receive the verification email within a few minutes.
## Step 2: Verify Your Email
1. Check your email inbox for the verification code
2. Enter the 6-digit OTP code on the verification screen
3. Click **Verify Email**
Once verified, your account status will change to **Email Verified** and you'll be notified that admin approval is pending.
**OTP codes expire after 10 minutes.** If your code expires, you can request a new one from the verification screen.
## Step 3: Wait for Admin Approval
After email verification, Veridox administrators will review and approve your account. This manual review process helps ensure platform security.
**What to expect:**
* You'll receive an email notification once your account is approved.
* Approval typically takes 1-2 business days.
* You cannot log in until your account is approved.
During the approval period, attempting to log in will show a message indicating your account is pending administrator approval.
## Step 4: Log In to Your Dashboard
Once your account is approved:
1. Visit the login page for your region:
* **UK**: [uk.veridox.ai](https://uk.veridox.ai)
* **Canada**: [ca.veridox.ai](https://ca.veridox.ai)
2. Enter your email and password
3. You now have full access to your dashboard
## Step 5: Generate Your API Key
Once logged in, organisation owners can generate API keys for programmatic access:
1. Navigate to **Settings** in your dashboard.
2. Select the **Organisation** tab.
3. Provide a **Name** and **Expiry Date** for the key.
4. Click **Generate API Key**.
5. Copy and securely store your API key — it will only be shown once.
**API keys are only shown once.** Store your key securely - you won't be able to view it again. If you lose it, you'll need to generate a new key.
## User Journey Overview
```mermaid theme={null}
sequenceDiagram
participant User
participant Veridox
participant Admin
User->>Veridox: Sign up with email
Veridox->>User: Send verification email
User->>Veridox: Enter OTP code
Veridox->>User: Email verified (pending approval)
Veridox->>Admin: Notify of new user
Admin->>Veridox: Review and approve
Veridox->>User: Send approval notification
User->>Veridox: Log in with password
Veridox->>User: Access granted
User->>Veridox: Generate API key (org admin)
Veridox->>User: API key created
```
## Common Issues
### Email Not Received
If you don't receive the verification email:
* Check your spam/junk folder
* Verify you entered the correct email address
* Request a new code from the verification screen
### OTP Code Expired
OTP codes expire after 10 minutes for security. If your code expires, request a new one from the verification screen.
### Account Not Approved Yet
If you're waiting for admin approval:
* Approval typically takes 1-2 business days
* Contact [support](mailto:support@veridox.ai) if approval takes longer than expected
### Forgot Password
Use the **Forgot Password** link on the login page to reset your password.
## Security Features
Veridox implements multiple security layers to protect your account:
* **Email Verification** - Confirms account ownership
* **Admin Approval** - Manual review prevents automated abuse
* **Secure Authentication** - Password-based login
* **API Key Authentication** - Separate credentials for API access
* **Audit Logging** - All account activity is logged
## Regional Access
Veridox is available in multiple regions. Sign up at the endpoint closest to your location:
| Region | Dashboard URL | API Base URL |
| -------------- | -------------------------------------- | --------------------------- |
| United Kingdom | [uk.veridox.ai](https://uk.veridox.ai) | `https://api.uk.veridox.ai` |
| Canada | [ca.veridox.ai](https://ca.veridox.ai) | `https://api.ca.veridox.ai` |
## Team Members vs Organisation Owners
**Organisation Owners** can:
* Generate and manage API keys
* Configure organisation settings
* Upload organisation branding
* Create cases and analyse files
**Team Members** can:
* Access the dashboard
* View cases and analysis results
* Create cases and analyse files
Only organisation owners can generate API keys. Team members should request API keys from their organisation owner.
## Next Steps
Once you have your API key, you're ready to start using the Veridox API:
Make your first API call and create a case
Explore all available API endpoints
Customise your organisation's logo and branding
Get help from the Veridox team